Privacy Policy

This Privacy Policy explains how highflybet processes and safeguards information about visitors and registered players who use our online services. We want you to understand what data we collect, why we collect it, and the choices you have when interacting with HighFly Casino. By using highfly bet, you agree that your personal data will be handled in line with this Privacy Policy and with applicable data protection laws.

The document focuses on practical details, such as what is stored in your account profile, what is logged when you make a payment, and how long those records are kept. You can read each section independently if you only need a quick answer, or review it as a whole to get a complete picture of how your data moves through the site. If anything in this Privacy Policy feels unclear, you are encouraged to contact our support team before continuing to play or deposit.

Brief description of the purpose of the privacy policy

The main purpose of this Privacy Policy is to explain in plain language how highflybet handles personal information at every stage of your customer journey. Instead of presenting abstract promises, we describe concrete situations, such as creating an account, logging in from a new device, or requesting a withdrawal.

These explanations are designed to help you decide which features of the site you want to use, and which optional tools, such as analytics cookies, you may prefer to disable. We also outline what information is strictly necessary for regulatory reasons, like age verification and anti-fraud checks, and what is collected to keep the platform running smoothly. By setting out these details in one place, the policy reduces guesswork and gives you a single reference point whenever you have questions about privacy on the platform.

Use of collected information: to improve the site, optimize performance and analyze data

When you interact with highfly bet, certain details are logged so the site can function and so we can understand how players use different features. Some of this information is provided directly by you, like registration data and payment details, while other elements, such as device type or browser version, are captured automatically. We use these data points for practical reasons, including maintenance, troubleshooting, and planning new features that better fit how people actually play.

To create and manage player accounts, including verification and security controls.
To process deposits, withdrawals, and bonuses, and to keep required transaction records.
To monitor game performance, loading times, and error logs so technical issues can be identified and fixed.
To compile aggregated, anonymised statistics that show how often games or features are used.
To check for suspicious or prohibited activity, such as fraud, chargebacks, or abuse of promotional tools.
To tailor site content, such as language or lobby layout, to general usage patterns.

We do not buy or sell gaming profiles, and any analysis we run is aimed at improving stability and fairness across the highflybet platform. Where we rely on third-party providers, such as payment processors or analytics services, they are only given the information they need to perform their role and must handle it under strict contractual conditions. Whenever the purpose of using your information changes in a significant way, we will update this Privacy Policy and may provide additional notice through the site interface.

Description of measures taken to protect personal data

Protecting the data you share with highflybet is treated as an ongoing process rather than a one-time setup. We combine technical safeguards with internal procedures and staff training to reduce the chances of unauthorised access, misuse, or accidental loss of information.

Encryption protocols are used to protect data in transit between your device and our servers, particularly during login and payment steps.
Access to back-office systems is restricted to authorised personnel, and permissions are granted based on job responsibilities.
Passwords and similar credentials are stored using industry-standard hashing or equivalent methods rather than plain text formats.
Regular monitoring and logging help detect unusual activity patterns that might indicate security incidents.
Where third-party service providers process data on our behalf, we conduct due diligence and include data protection obligations in our contracts.
Data retention schedules define how long different categories of information are kept and when anonymisation or deletion should occur.

No online service can completely remove security risks, but highfly bet aims to keep them within reasonable, carefully managed limits. We review and update our security measures whenever there are changes in technology, regulation, or the way players use the site, rather than waiting for problems to appear. If we identify a breach that may affect your rights or freedoms, we will follow applicable notification rules and work to minimise potential harm.

Use of cookies

Cookies are small files placed on your device that help the site remember your preferences and recognise your browser between visits to highflybet. Some cookies are essential for basic functions, such as keeping you signed in while you move between pages or ensuring that the cashier displays the correct currency options. Others support convenience features, like remembering your language settings, recent games, or lobby filters so you do not need to configure them every time.

We may also use analytics cookies to see which pages of highfly bet are most frequently visited, which helps us find confusing layouts or slow loading elements. Where required by local law, non-essential cookies are only activated after you have been given clear information and a chance to adjust your preferences through a banner or settings panel. You can control or delete cookies via your browser tools, but switching off certain categories may affect how smoothly the site operates or whether specific features remain available.

Users’ ability to view, change, or delete their personal information

You have the right to understand what personal data is stored about you as a player on highflybet, subject to certain legal and security limitations. Most basic details, such as your name, contact information, and account settings, can be viewed and updated directly through your profile area once you are logged in. If you notice errors or outdated information that cannot be edited in the interface, you can reach out to support with a clear description of the change you are requesting.

You may also ask us to restrict or erase some categories of data, for example when you close your account or when information is no longer needed for highfly bet to meet its legal obligations. There are situations where we must keep certain records, such as transaction logs or responsible-gaming self-exclusion data, even after an account is closed, and we will explain these limits when they apply. Requests related to data access, correction, deletion, or portability will be handled within a reasonable timeframe, and we may ask for additional verification so that we do not disclose information to the wrong person.

Contact information

If you have questions about this Privacy Policy or how highflybet handles your data, you can speak to our support team. The quickest way to reach us is usually through the help or chat tools integrated into your account area, where staff have access to the information needed to respond to your query. For written requests related to data protection rights, such as access or deletion, you can send a detailed message from the email address linked to your account so we can verify your identity.

You can also contact our privacy team by writing to contact@highflycasino.bet and clearly marking your message as a privacy or data protection request. Please include relevant details, such as your username, approximate registration date, and the country from which you usually access the site, but avoid sending full payment card numbers or other highly sensitive information by email. If you believe your data protection rights have not been fully respected, you may have the option to bring the issue to your local supervisory authority in addition to working with our internal team.

Effective Date

This version of the Privacy Policy for highfly bet is effective from 11 February 2026. When we update the document, we will adjust the “Effective Date” line so you can quickly see whether anything has changed since you last reviewed it. Substantial changes may also be highlighted through banners, notifications, or updated information in your account area, particularly if they affect how your data is used or the choices available to you.

We encourage you to revisit this page from time to time, especially when you notice new features, promotional tools, or payment options on the site. If you keep using your account after an updated policy has been posted, it generally means you accept those changes, provided they stay within applicable legal requirements. Where the law requires explicit consent for specific updates, we will ask for that consent in a clear and direct way rather than assuming it.